Your Privacy Matters— Keeping Your Data Safe and HIPPA Compliant
At Talk Remedy Online Counseling, we prioritize your privacy and confidentiality, making sure that every session is a safe space for you to express your thoughts and feelings. Below, we'll answer a few common questions about our privacy practices and share a few important notices.
How is my personal information protected?
We use advanced encryption and secure servers to protect your data. All
communications are HIPPA compliant and secure, keeping your information confidential and inaccessible to unauthorized parties.
What steps are taken to ensure confidentiality during sessions?
We follow strict ethical guidelines and confidentiality agreements. Your sessions are private, and we will never share your identity without your consent.
Can I trust the feedback shared by other clients?
Yes. We we invite all clients, past and future, to share their experiences and we value their feedback.
What should I do if I have concerns about my privacy?
If you have questions or concerns regarding our privacy policy, don’t hesitate to contact us. We are here to answer your questions and make sure you feel secure in your counseling journey.
Your Trust and Safety is Our Priority
Discussing personal issues can be sensitive, so feeling safe and trusted is essential. We prioritize your privacy and are committed to safeguarding your information.
Our counseling sessions offer support, but we do not diagnose or treat medical or mental health conditions. If necessary, we will refer you to a qualified professional.
To address any concerns, we have compiled answers to common questions about how we prioritize your safety and well-being.
What if I need medical help?
If you are facing a medical emergency, seek immediate assistance by calling 911. Our services are designed for emotional and mental support, not for medical treatment.
Can you help with mental health issues?
Absolutely! We offer online counseling sessions that focus on grief and loss, sadness and mild depression, and self-esteem issues. However, we do not provide medical diagnosis or treatments.
What should I do in a crisis?
In a crisis, it's so important to reach out to emergency services or a crisis hotline. If you've been impacted by a disaster and are experiencing emotional distress or other mental health concerns, you can also call or text the SAMHSA Disaster Distress Helpline 1-800-985-5990.
Please prioritize your emotional and physical well-being!