Your Privacy Matters
At Talk Remedy Online Counseling, we prioritize your privacy and confidentiality, making sure that every session is a safe space for you to express your thoughts and feelings. Below, we'll answer a few common questions about our privacy practices and share a few important notices.
How is my personal information protected?
We use advanced encryption and secure servers to protect your data. All
communications are HIPPA compliant and secure, keeping your information confidential and inaccessible to unauthorized parties.
What steps are taken to ensure confidentiality during sessions?
We follow strict ethical guidelines and confidentiality agreements. Your sessions are private, and we will never share your identity without your consent.
Can I trust the feedback shared by other clients?
Yes. We we invite all clients, past and future, to share their experiences and we value their feedback.
What should I do if I have concerns about my privacy?
If you have questions or concerns regarding our privacy policy, don’t hesitate to contact us. We are here to answer your questions and make sure you feel secure in your counseling journey.
Your Trust and Safety is Our Priority
We understand that discussing personal matters requires a significant level of trust. We are dedicated to maintaining that trust by ensuring your privacy is respected at all times.
While we offer support and guidance during our counseling sessions, it is important to clarify that we do not diagnose or treat mental or medical illnesses. If we determine that you may have a condition beyond our scope of practice during your session, we are ready to refer you to an appropriate care provider.
Below, we provide answers to some frequently asked questions about how you can stay safe.
What if I need medical help?
If you are facing a medical emergency, seek immediate assistance by calling 911. Our services are designed for emotional and mental support, not for medical treatment.
Can you help with mental health issues?
Absolutely! We offer online counseling sessions that focus on grief and loss, sadness and mild depression, and self-esteem issues. However, we do not provide medical diagnosis or treatments.
What should I do in a crisis?
In a crisis, it's so important to reach out to emergency services or a crisis hotline. If you've been impacted by a disaster and are experiencing emotional distress or other mental health concerns, you can also call or text the SAMHSA Disaster Distress Helpline 1-800-985-5990.
Please prioritize your emotional and physical well-being!